SAG / ANSWER CENTER

What should I prepare?

Share your website, service information, competitors and customer questions. An expert helps with the initial setup.

To compare your service properly with up to five competitors, we first need to know what your customers ask. So results do not appear the moment you sign up. Instead, an expert works with you to set your goal, the competitors to compare, the customer questions to check, and the target countries and languages, and takes care of the initial setup. How many initial sessions there are, and for how long, is agreed before you start; this is separate from the monthly expert review in the Pro plan.

Get ready

Share your website, a short service introduction, your main products or services, questions customers often ask, competitors you want to compare, and a contact person. Please confirm that the materials and access you share may be used.

Expert setup

An expert decides which customer concerns to compare, which pages to look at, which questions, countries and languages to check, and which AI answers to check and how.

Check together

Automatic suggestions are never treated as facts. We confirm your service conditions, competitors, goal and questions with you.

First check and guidance

Site check results and the evidence found in search and AI answers are gathered in one place. Anything we could not check is reported as unchecked, never as “no problem” or a zero score.

Expert review

An expert reviews the results and puts what to fix first, what comes next, which pages to change and who does it into one summary report.

Regular checks and rechecks

We check and report at the frequency of your plan. Once you approve and apply the suggestions, we check again with the same questions and show what changed.

Example timeline (not a confirmed schedule)

The periods below are examples to help you plan. The actual schedule is agreed in the contract depending on your environment, materials and approvals. They do not indicate when results will appear or how long ranking improvements take.

Subscription setup

Checking materials, access and scope, plus the expert’s initial setup: about 3–5 business days, as an example.

First comparison and improvement report

About 1–2 weeks after setup, as an example, including expert review and your confirmation.

Subscription period

Provided while your subscription is active. Check frequency, limits and support are set in the contract.

SAG technical notes (Korean)

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